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Online Complaint Form
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Online Complaint Form
Lodgement Procedure For Complaint / Feedback
Complainant Name
*
Complainant CNIC
*
Complainant Address
Contact Numbers
Mobile
*
Home
Office
Complainant Email
*
Type of Customer
*
Walkin
Account holder
HBFCL’s Loan Account Number
Branch Name
*
Abbottabad
Area Office (Central-1)
Area Office (Central-2)
Area Office (North-1)
Area Office (North-2)
Area Office (North-3)
Area Office (South-1)
Area Office (South-2)
Attock
Bahawalpur
Bahawlanagar
Bannu
Chitral
Dadu
Dera Ghazi Khan (D.G.Khan)
Dera Ismail Khan (D.I.Khan)
Faisalabad
Gilgit
Gujranwala
Gujrat
Gwadar
Hunza
Hyderabad
Islamabad
Jacobabad
Jhang
Jhelum
Karachi Branch-I
Karachi Branch-I
Karachi Branch-II
Kasur
Khairpur
Kohat
Lahore Unit - A
Lahore Unit - B
Lahore Unit - C
Larkana
Mansehra
Mardan
Mirpur (AK)
Mirpurkhas
Multan
Muzaffargarh
Nawabshah
Peshawar
Quetta
Rahim Yar Khan
Rawalpindi
Regional Office (Central)
Regional Office (North)
Regional Office - South
Sahiwal
Sargodha
Sheikhupura
Sialkot
Skardu
Sukkur
Swat
Tando Adam
Thatta
Vehari
Wah
Nature of Complaint
*
House Finance info/request
Complaint against Branch / officer/ BM
Mis-selling
Misbehavior
Installment / Payment related issue
Balloon Payment related issue
Cheques related issue
Fee/ Charges related issue
Audited Balance / Statement of Account
eCIB related issue
Unfair recovery practices
Court Notice
Property Forced Sale / Auction Dispute
Write off / waiver related issue
Relief Scheme
Restructuring / rescheduling
Death claim related issue
Insurance related issue
Settlement / Closure related issues
NOC related issue
Documents related issue
Redemption of Property
Fraud & Forgery related issue
HR related issues
Other (Please Specify)
Other Nature of Complaint
*
Complaint Detail
*
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Time of Incident
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Have you approached the HBFC Call Center? If yes then Please provide the details / Ticket No:
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